SERVICES

Our goal is to make your dream a reality

WHAT WE OFFER

We work with our customers and their architects, designers & builders through a simple step by step process.

We work closely with Homeowners, Architects, Designers and their Builders, to assist with the specification, design and installation of all Portalais products. We work with only the highest quality manufacturers in both Europe and the US to deliver both beauty and excellence in all our products. Our unique partnerships have given us access to both mid-range standard windows and doors as well as exclusive one-of-a-kind specialty items and our strong supplier relationships give us the ability to deliver a virtually seamless interaction for our customers’ right from the start.

We understand the difficult process of home design and investment and work alongside our customers to contribute to their pride and satisfaction at ultimately owning a beautiful home. Our service is complete by providing quality after-care service with professional and knowledgeable technical support to ensure a long term relationship with our customers.

We look forward to working with you and earning both your business and your trust.

Our Process

We are committed to making sure every project is successfully realized.

PREPARE

  • Discuss and establish client vision for their unique project
  • Determine what products and services are needed based on architectural plans
  • Provide pricing take-off and present client with budget numbers

ORGANIZE

  • Review architectural plans with builder to verify all elements are accounted for and details have been addressed
  • Complete comprehensive take off
  • Provide client with a quote

REVIEW

  • Place order and shop drawings are produced for review
  • Approve shop drawings and begin production
  • Evaluate job site to assure smooth installation

TRANSPORT

  • Take complete product inventory upon delivery
  • Review installation assuring proper application
  • Followup with client and address any adjustments or issues
  • Make comprehensive factory warranty oversight